In search of a Failsafe Officer

We have a Failsafe Officer vacancy if you would like to join the Health Intelligence team based in Sandbach, Cheshire.

To act as the Administrator for the Failsafe Team for the Diabetic Eye Screening Programme:

  • Answering the Failsafe telephone line
  • Dealing with queries from Patients, Screeners, Hospitals, Optometrists, and GP Practices
  • Processing Referrals to Hospital, tracking each referral and the patient’s attendance/treatment in HES
  • Pregnant Patient Tracking – ensure all pregnant patients are in Digital Surveillance Pathway, and screened every trimester
  • Clinic Letter Data Entry processing including processing Certificates of Visual Impairment and Laser Book Information
  • Managing SLBM Process, and Communicating with Head Optometrist re SLBM
  • Processing correspondence from other Screening Programmes
  • Any other ad hoc duties in relation to the Eye Screening Programme
  • Attend MDT Meetings where needed and travel to Programme Offices and Hospital Sites as required
  • Complete relevant Health Screener Diploma modules
  • Good administration skills
  • Experience of dealing with patients would be an advantage

If you are interested in this role, please apply by sending your CV to rosy.willis@health-intelligence.com